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What is the Jackpocket app?

The Jackpocket app is a mobile application that allows users to order lottery tickets online for official state lottery games, including Powerball and Mega Millions.

How does the Jackpocket app ensure ticket security?

Users receive a scan of their lottery ticket on their phone, along with an email confirmation that includes the ticket's serial number, ensuring secure ticket management.

What types of games can be played through the Jackpocket app?

The Jackpocket app offers a variety of games, including draw games like Powerball and Mega Millions, scratch tickets in select states, and features like lottery pools and game reminders.

In how many states is the Jackpocket app available?

The Jackpocket app is available in 19 states, including Arizona, New York, Texas, and New Jersey, among others.

What unique feature does the Jackpocket app offer for players who forget to buy tickets?

The app includes a Smart Order feature that allows users to automatically order tickets for their chosen lottery games, ensuring they never miss another drawing.

Can users participate in lottery pools with the Jackpocket app?

Yes, users can team up with others in their state to create lottery pools or form private pools with friends and family for a better chance at winning.

Q: How often does Jackpocket App experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Jackpocket App outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.